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Call us - Insurance

Here are the service and claims phone numbers for our Car Insurance, Home Insurance, Pet Insurance and Travel Insurance

Product

Service your policy

Make a claim

0845 640 5266

0845 640 5640

0845 640 5270

0845 640 5630

0845 640 5190

0845 640 5194

24 hour emergency medical assistance
01243 621 537

0845 600 4816

0845 600 4828

* The numbers above apply for travel insurance policies bought after 1 May 2008. If you bought your policy before 1 May 2008, please find alternative numbers here.


Opening hours

  • Car Insurance and Home Insurance service lines open 8am - 8pm Monday to Friday, 8am - 4pm Saturday.
  • Pet Insurance service lines open 8am - 8pm Monday to Friday, 9am - 5pm Saturday.
  • Travel Insurance service lines open 8am - 9pm Monday to Friday, 9am - 5pm Saturday.

For Textphone call 18001 followed by the advertised number.

To help continually improve customer service, calls may be monitored and/or recorded.

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